Subscription
Experience the ease of automatic monthly delivery of your favorite KNESKO masks and never miss a spa day.
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How do subscriptions work?
How do subscriptions work?
It’s easy! When you select your product, before adding to cart, simply choose “Subscribe & Save” and the product will be added to your subscription account.
You will be prompted to make an account because once you do it becomes easy to manage your subscription payments and shipments.
Can I earn and redeem loyalty points on my subscription orders?
Can I earn and redeem loyalty points on my subscription orders?
Yes, you'll automatically accrue loyalty points on every subscription order that's processed.
If you wish to redeem your loyalty points on subscription orders, you can do so by visiting your account.
What if I'd like to switch between products?
What if I'd like to switch between products?
If you want to switch from one product to another you can simply pause or cancel your current order through your account and start a new order with the alternative product of your choosing.
Plus, you can have multiple live auto-replenish orders happening at once.
What if my payment fails?
What if my payment fails?
No worries! We’ll simply send you an email letting you know, and then simply log into your account and update your payment information.
What if I need to change how frequently I receive my order?
What if I need to change how frequently I receive my order?
You can pause or cancel your subscription plan at any time. And you can skip shipments without disrupting your auto-replenish plan. Simply log into your account to do so.
What if I need to change the shipping or billing address?
What if I need to change the shipping or billing address?
It’s easy: Simply log into your subscription account and update the necessary info.
What if I have another question?
What if I have another question?
We're happy to help! Simply get in touch with our customer service team by emailing info@kneskoskin.com.